Institution of Civil Engineers logo. I led the review of their Controls Framework

The Institution of Civil Engineers is an independent professional association for civil engineers and a charitable body in the United Kingdom. Based in London, ICE has over 93,000 members, of whom three-quarters are located in the UK, with the remainder located in more than 150 other countries. I led the review of their controls framework, policies and processes.


1. Conduct a review of polices, process and controls framework within Corporate Services.
2. Identify opportunities to reduce operational costs within the Corporate Services Directorate.


6 months, £75k

Following appointment of a new Group Finance Director, I was asked to support the Institution of Civil Engineers by undertaking a review of Corporate Services policies, process and control frameworks, and identify cost saving opportunities. The review, which included trading subsidiaries of the London-based global charity organisation, was completed in eight weeks and resulted in a Closeout Report that:

  • Identified and prioritised 29 policy issues, process improvement opportunities or minor controls framework deficiencies for remediation by management in 2012/13.
  • Identified and prioritised nine procurement related cost-saving initiatives which enable cost savings in excess of £0.2m per annum.
  • Highlighted internal process efficiency improvement opportunities.
  • Proposed a Finance Operations technology roadmap, to further automate and improve organisational efficiency.

Consequently, management asked me to return and lead delivery of one of the significant cost opportunities I had identified. This involved outsourcing the managed Print Room services to an external vendor. I conducted a market review and ITT process, securing the services of an external 3rd party able to offer the same services at significantly (47%) lower cost to ICE.



Our report in respect of the initial engagement was well received by the Board and identified annual cost opportunities in excess of £220k. As a result, we were asked to return and lead the delivery of the primary cost-saving initiative, enabling an annual saving of c£70k.


Photograph of Sandy Pfeifer, Group Finance Director at ICE. Sandy asked me to lead the review of ICE's Controls Framework.

Sandy Pfeifer, Group Finance Director with accountability for the Corporate Services function provided this testimonial: “Mark carried out a rigorous assessment of Finance and Procurement at ICE covering systems, processes and policies. Although the project had a wide scope, Mark honed in on what needed to be done, and provided practical, implementable proposals. I would have no hesitation in recommending Paternoster Consulting”

To find out more about the Institution of Civil Engineers, click here. Registered charity number 210252.


Programme Leadership

I identified significant savings for ICE and provided assurance in respect of their control framework. I can support your Charity / NFP to achieve similar outcomes.

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